Refund policy

Last Updated: October 21, 2026 · Version 2026-10-21

If your first $997 charge after the Sprint comes after you meant to cancel, email us within 7 days of the charge. We'll refund it in full and pause your messaging that day. We do this once per clinic.

If we find an error in your ledger that puts your Sprint result at $10,000 or less, we refund the $1,994 in full.

We don't refund other monthly charges. Cancelling stops the next one, and your plan runs to the end of the period you paid for.

Refunds go back to the card that paid.

We may update this policy. The version in force on the day of a charge applies to that charge.